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Don’t leave your customers wondering by Amazing Service Guy on Nov 20, 2009 in Articles Daily Dose Employees Customer Experience customer focus solutions by Kevin Stirtz Here is your Daily Dose of Amazing Service: Don’t leave your customers wondering And here are some additional thoughts on this topic… When you leave your customers with unanswered questions, you are not doing your job. You...
BuildYourAudience: Crazy PR: Get Your Book on Bookstore Shelves the EASY Way! by SpeakerTips on Nov 20, 2009 in Build An Audience Blog book bookstore crazy PR BuildYourAudience: Crazy PR: Get Your Book on Bookstore Shelves the EASY Way! I have a small business and one of the things of have is a book that I self published. Since it is self-published the immediate perceptions is a lame-o book. Well I wa...
Remember and use your customer’s name by Amazing Service Guy on Nov 19, 2009 in Articles Daily Dose Employees name relationship by Kevin Stirtz Here is your Daily Dose of Amazing Service: Remember and use your customer’s name And here are some additional thoughts on this topic… Remember the quote (I think Dale Carnegie said it): “Nothing is sweeter than the soun...
Twins Links by Josh's Thoughts on Nov 19, 2009• Here's a great article about Brendan Harris visiting a middle school. It's hard not to respect a guy like Harris after reading that. He definitely went up a few notches in my book.• A couple guys that are reportedly being linked to the Twins ar...
BuildYourAudience: Speaker Disaster: Quick Thinking Produces a Standing Ovation by SpeakerTips on Nov 19, 2009 in Build An Audience Blog speaker disaster standing ovation BuildYourAudience: Speaker Disaster: Quick Thinking Produces a Standing Ovation Turning Embarrassment into Success by Barry Maher Embarrassing moments are an occupational hazard for speakers. Isn’t why so many people are so deathly afraid of p...
Make sure your service HELPS your customers by Amazing Service Guy on Nov 18, 2009 in Articles Brand Experience Featured Managers brand culture focus greed message by Kevin Stirtz The last time I got an email from my library it was about an overdue book. The email arrived a couple days AFTER the book was overdue. It also explained how I owed a fine for not returning the book by its due date. Every month, about...
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